Enunciation, makes it happen

For the past couple of months I have been answering the phones in the morning at work. It's not my ideal job even though I absolutely *LOVE* talking on the phone. What I don't like about it is the fact that the phone doesn't ring that often. Sometimes I may get five or six calls in an hour, but some days I am lucky if I get five or six calls in the 4 hours that I'm sitting at the front desk. But that complaint aside.

I am coming to realize that either I do not e-nun-ci-ate my name very well or people DO NOT listen.

When I worked at McDonald's during college, I used to have to answer the phones. Depending on what the policy was at the time, the greeting usually sounded something vaguely close to Thank you for calling McDonalds. This is Melissa. How may I help you? And this greeting was usually returned by something to the effect of Martha...

Martha? Did I really say Martha instead of Melissa? Is there a way to say Melissa that could sound like Martha? Sure, they both start with an 'M' and end with an 'A', but after that do they really sound anything alike?

And then today...today I answer the phone Good morning. 'Company Name'. This is Melissa. and I am greeted with...

Hello Wanda. May I speak to...

And it took everything I had not to say...

Were you not listening?!? My name is Martha!